Unfortunately, we can't help you now without knowing your email. You can send us an email at [email protected] with the subject "CasinoGuru Review," and we will try to solve that issue!

Служба безопасности проверит ваши паспортные данные, если вас нет в списках недобросовестных игроков – верификация полноте пройдена, вдобавок вы сможете надувать ставки.

The player from North Rhine-Westphalia submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.

We had advised him to be patient as withdrawals could take up to 14 days due to KYC verification or high volume of withdrawal requests. The issue was successfully resolved, the player received his winnings, and we closed the complaint.

Наконец, третья жалоба – проблемы с выводом денег, иногда деньги списываются со счета, но не выводятся в течение суток.

Thanks for sharing your feedback.We appreciate your kind comments.We’re glad you feel satisfied with our product overall and game quality,but we are тут sorry to hear that you’re having difficulties with the verification.

The player's unable to withdraw as the casino is keep finding excuses. The complaint was resolved as the player received his withdrawal.

В отличие с подачи многих других букмекеров, Пин Ап позволяет вводить деньги почти всеми теми же способами, которыми игроки деньги выводят. Табличка способов и минимальные суммы:

We had facilitated communication between the player and the casino. After some delay, the casino had reopened the player's account and restored the balance. The player confirmed they had successfully received all their money back. The issue had been resolved satisfactorily.

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The player from the Netherlands has deposited money into casino account but the funds seem to be lost. We rejected the complaint because the player didn't respond to our messages and questions.